| Original language | Dutch |
|---|---|
| Title of host publication | Klachtvriendelijkheid |
| Editors | O. Oostelbos |
| Place of Publication | Middelburg |
| Publisher | Jello |
| Pages | 52-54 |
| Number of pages | 3 |
| ISBN (Print) | 978-90-820840-2-3 |
| Publication status | Published - 2015 |
Verantwoordelijkheid
Research output: Chapter in Book/Report/Conference proceeding › Chapter › Professional