| Original language | English |
|---|---|
| Title of host publication | The Sage handbook of hospitality management |
| Editors | B. Brotherton, R. Wood |
| Place of Publication | London |
| Publisher | Sage |
| Pages | 37-61 |
| Number of pages | 25 |
| ISBN (Print) | 978-1-4129-0025-6 |
| Publication status | Published - 2008 |
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