The customer satisfaction - loyalty relationship in the performing arts

Research output: Contribution to conferencePaperOther research output

Original languageEnglish
Publication statusPublished - 2014
EventAMA Servsig 2014, International Service Ressearch Conference, 15-06-2014; 2014 - Thessaloniki, Greece
Duration: 13 Jun 201415 Jun 2014

Conference

ConferenceAMA Servsig 2014, International Service Ressearch Conference, 15-06-2014; 2014
CityThessaloniki, Greece
Period13/06/1415/06/14

Cite this

de Rooij, HPGM. (2014). The customer satisfaction - loyalty relationship in the performing arts. Paper presented at AMA Servsig 2014, International Service Ressearch Conference, 15-06-2014; 2014, Thessaloniki, Greece, .
de Rooij, HPGM. / The customer satisfaction - loyalty relationship in the performing arts. Paper presented at AMA Servsig 2014, International Service Ressearch Conference, 15-06-2014; 2014, Thessaloniki, Greece, .
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title = "The customer satisfaction - loyalty relationship in the performing arts",
author = "{de Rooij}, HPGM",
year = "2014",
language = "English",
note = "AMA Servsig 2014, International Service Ressearch Conference, 15-06-2014; 2014 ; Conference date: 13-06-2014 Through 15-06-2014",

}

de Rooij, HPGM 2014, 'The customer satisfaction - loyalty relationship in the performing arts' Paper presented at AMA Servsig 2014, International Service Ressearch Conference, 15-06-2014; 2014, Thessaloniki, Greece, 13/06/14 - 15/06/14, .

The customer satisfaction - loyalty relationship in the performing arts. / de Rooij, HPGM.

2014. Paper presented at AMA Servsig 2014, International Service Ressearch Conference, 15-06-2014; 2014, Thessaloniki, Greece, .

Research output: Contribution to conferencePaperOther research output

TY - CONF

T1 - The customer satisfaction - loyalty relationship in the performing arts

AU - de Rooij, HPGM

PY - 2014

Y1 - 2014

M3 - Paper

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de Rooij HPGM. The customer satisfaction - loyalty relationship in the performing arts. 2014. Paper presented at AMA Servsig 2014, International Service Ressearch Conference, 15-06-2014; 2014, Thessaloniki, Greece, .