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Abstract
This study introduces the first steps of an on-going project and examines the suitability of biometric measurements for the analysis of dining experiences in combination with self-reports by 25 participants.
Original language | English |
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Publication status | Published - 29 Sep 2021 |
Event | EuroChrie 2021 - Online, Aalborg, Denmark Duration: 27 Sep 2021 → 30 Sep 2021 |
Conference
Conference | EuroChrie 2021 |
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Country/Territory | Denmark |
City | Aalborg |
Period | 27/09/21 → 30/09/21 |
Keywords
- skin-conductance response
- dining experience
- service blueprint
- costumer journey mapping
- emotions
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