Relevance by play: an integrated framework for designing museum experiences

A. Vermeeren, Licia Calvi

Research output: Chapter in Book/Report/Conference proceedingConference contributionScientificpeer-review

Abstract

The notion of relevance is often used as a concept to be considered for making a museum matter to its visitors. The term, however, is rarely operationalized for use by designers, practitioners, or scientists in their work on museum experiences. We propose an integrated framework for designing relevant museum experiences, in which we distinguish between four stages of seeding and growing relevance in new audiences, called “trigger”, “engage”, “consolidate” and “relate“. The framework proposes to see designing for relevance as developing ways of integrating meaning-making, play and acceptable visitor effort across all these stages. It is intended to provide sensitizing concepts for use in further research on designing for relevance, as well as in design-related activities such as crafting requirements for new museum experiences, analyzing existing museum experiences and developing new museum experiences.

Original languageEnglish
Title of host publicationProceedings of the 2019 CHI Conference on Human Factors in Computing Systems
Place of PublicationNew York
PublisherACM
ISBN (Print)9781450359702
DOIs
Publication statusPublished - 2019
EventCHI ’19 - 2019 CHI Conference on Human Factors in Computing Systems - Glasgow, United Kingdom
Duration: 4 May 20199 May 2019

Conference

ConferenceCHI ’19 - 2019 CHI Conference on Human Factors in Computing Systems
CountryUnited Kingdom
CityGlasgow
Period4/05/199/05/19

Keywords

  • Design
  • Experience
  • Meaning-Making
  • Museum
  • Play
  • Relevance

Cite this

Vermeeren, A., & Calvi, L. (2019). Relevance by play: an integrated framework for designing museum experiences. In Proceedings of the 2019 CHI Conference on Human Factors in Computing Systems New York: ACM. https://doi.org/10.1145/3290607.3312960
Vermeeren, A. ; Calvi, Licia. / Relevance by play: an integrated framework for designing museum experiences. Proceedings of the 2019 CHI Conference on Human Factors in Computing Systems. New York : ACM, 2019.
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Vermeeren, A & Calvi, L 2019, Relevance by play: an integrated framework for designing museum experiences. in Proceedings of the 2019 CHI Conference on Human Factors in Computing Systems. ACM, New York, CHI ’19 - 2019 CHI Conference on Human Factors in Computing Systems, Glasgow, United Kingdom, 4/05/19. https://doi.org/10.1145/3290607.3312960

Relevance by play: an integrated framework for designing museum experiences. / Vermeeren, A.; Calvi, Licia.

Proceedings of the 2019 CHI Conference on Human Factors in Computing Systems. New York : ACM, 2019.

Research output: Chapter in Book/Report/Conference proceedingConference contributionScientificpeer-review

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Vermeeren A, Calvi L. Relevance by play: an integrated framework for designing museum experiences. In Proceedings of the 2019 CHI Conference on Human Factors in Computing Systems. New York: ACM. 2019 https://doi.org/10.1145/3290607.3312960