Quality management in hospitality

A Kokkinou, SHG Josephi

Research output: Chapter in Book/Report/Conference proceedingChapterScientificpeer-review

Original languageEnglish
Title of host publicationHospitality Experience
EditorsF Melissen, JP van der Rest, S Josephi, R Blomme
Place of PublicationGroningen
PublisherNoordhoff
Pages215-249
Number of pages35
Edition2
ISBN (Print)9789001885786
Publication statusPublished - 2018

Cite this

Kokkinou, A., & Josephi, SHG. (2018). Quality management in hospitality. In F. Melissen, JP. van der Rest, S. Josephi, & R. Blomme (Eds.), Hospitality Experience (2 ed., pp. 215-249). Groningen: Noordhoff.
Kokkinou, A ; Josephi, SHG. / Quality management in hospitality. Hospitality Experience. editor / F Melissen ; JP van der Rest ; S Josephi ; R Blomme. 2. ed. Groningen : Noordhoff, 2018. pp. 215-249
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Kokkinou, A & Josephi, SHG 2018, Quality management in hospitality. in F Melissen, JP van der Rest, S Josephi & R Blomme (eds), Hospitality Experience. 2 edn, Noordhoff, Groningen, pp. 215-249.

Quality management in hospitality. / Kokkinou, A; Josephi, SHG.

Hospitality Experience. ed. / F Melissen; JP van der Rest; S Josephi; R Blomme. 2. ed. Groningen : Noordhoff, 2018. p. 215-249.

Research output: Chapter in Book/Report/Conference proceedingChapterScientificpeer-review

TY - CHAP

T1 - Quality management in hospitality

AU - Kokkinou, A

AU - Josephi, SHG

PY - 2018

Y1 - 2018

M3 - Chapter

SN - 9789001885786

SP - 215

EP - 249

BT - Hospitality Experience

A2 - Melissen, F

A2 - van der Rest, JP

A2 - Josephi, S

A2 - Blomme, R

PB - Noordhoff

CY - Groningen

ER -

Kokkinou A, Josephi SHG. Quality management in hospitality. In Melissen F, van der Rest JP, Josephi S, Blomme R, editors, Hospitality Experience. 2 ed. Groningen: Noordhoff. 2018. p. 215-249