Quality management in hospitality

A Kokkinou, SHG Josephi

Research output: Chapter in Book/Report/Conference proceedingChapterScientificpeer-review

Original languageEnglish
Title of host publicationHospitality Experience
EditorsF Melissen, JP van der Rest, S Josephi, R Blomme
Place of PublicationGroningen
PublisherNoordhoff
Pages215-249
Number of pages35
Edition2
ISBN (Print)9789001885786
Publication statusPublished - 2018

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