Involving the crowd in future museum experience design

A. Vermeeren, L Calvi, A Sabiescu, R Trocchianesi, D Stuedah, E Giaccardi

Research output: Chapter in Book/Report/Conference proceedingConference contributionScientificpeer-review

5 Citations (Scopus)


A general trend of museums and cultural heritage institutions besides digitizing their collections is to involve the public more and at various levels. Technology plays an increasingly important role in this involvement. Developments we have observed in museum experience design, include trends towards 1) dialogical engagement of the public; 2) addressing crowds as audiences; 3) the use of Internet of Things (IoT) and Do-It-Yourself (DIY) technology in museums; and 4) designing for museum systems and institutional ecologies instead of for individual museums only. In this one-day workshop we especially focus on exploring the implications of museums reaching out to crowds beyond their local communities, and of museums increasingly becoming part of connected museum systems and large institutional ecosystems. By means of a tangible game we will brainstorm about future opportunities and challenges, cluster and evaluate them, and suggest future work.

Original languageEnglish
Title of host publicationProceedings of ACM CHI 2016 Extended Abstract
Number of pages8
ISBN (Electronic)9781450340823
Publication statusPublished - 7 May 2016
EventACM CHI 2016 - San Jose, CA, United States
Duration: 7 May 201612 May 2016

Publication series

NameConference on Human Factors in Computing Systems - Proceedings


ConferenceACM CHI 2016
CountryUnited States
CitySan Jose, CA


  • Crowds
  • Design
  • Experience
  • Museum systems
  • Museums

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    Vermeeren, A., Calvi, L., Sabiescu, A., Trocchianesi, R., Stuedah, D., & Giaccardi, E. (2016). Involving the crowd in future museum experience design. In Proceedings of ACM CHI 2016 Extended Abstract (pp. 3347-3354). (Conference on Human Factors in Computing Systems - Proceedings; Vol. 07-12-May-2016). ACM.