Original language | English |
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Pages (from-to) | 45-47 |
Number of pages | 3 |
Journal | Touchpoint |
Volume | 1 |
Issue number | 2 |
Publication status | Published - 2009 |
From quality surveys to new touchpoints: a challenge for service design
F Secomandi, E.J.. Hultink, D. Snelders
Research output: Contribution to journal › Article › Professional