| Original language | English |
|---|---|
| Pages (from-to) | 45-47 |
| Number of pages | 3 |
| Journal | Touchpoint |
| Volume | 1 |
| Issue number | 2 |
| Publication status | Published - 2009 |
From quality surveys to new touchpoints: a challenge for service design
F Secomandi, E.J.. Hultink, D. Snelders
Research output: Contribution to journal › Article › Professional