| Original language | English |
|---|---|
| Pages (from-to) | 45-47 |
| Number of pages | 3 |
| Journal | Touchpoint |
| Volume | 1 |
| Issue number | 2 |
| Publication status | Published - 2009 |
Cite this
Secomandi, F., Hultink, E. J., & Snelders, D. (2009). From quality surveys to new touchpoints: a challenge for service design. Touchpoint, 1(2), 45-47.