From intake process to Customer Journey at NHTV

Research output: Contribution to conferencePaper

Original languageEnglish
Publication statusPublished - 15 Nov 2017
EventThe Next Student - Beatrix Theater, Utrecht, Netherlands
Duration: 14 Nov 201715 Nov 2017

Conference

ConferenceThe Next Student
Country/TerritoryNetherlands
CityUtrecht
Period14/11/1715/11/17

Keywords

  • customer journey
  • engagement
  • touchpoints
  • processes

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