Digitally enriched museum experiences – what technology can do.

Licia Calvi, A. Vermeeren

Research output: Contribution to journalArticleScientificpeer-review

3 Citations (Scopus)


The recent pandemic crisis, coupled with the rapid development of new technologies, has shown what new opportunities exist for designing enriched museum experiences. In this article, we collected the experience of six Dutch design agencies that are known for their portfolio in applying new technologies to museum experiences, also internationally. We start by clarifying the concept of museum experience design. Then, we discuss the role technology can play in designing museum experiences. We first review the types of technology that were mostly used in museums in the pre-Covid period and clarify the purpose of their use. Subsequently, we elaborate on the trends that design agencies see as the most important developments emerging post-pandemic and reveal the dreams they have for future applications of technology in museum experiences.

Original languageEnglish
JournalMuseum Management and Curatorship
Publication statusPublished - 2023


  • Museum experience design
  • current practice
  • future trends
  • storytelling
  • technology


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