Designing trajectories of experiences: in museums, around museums or including museums

A. Vermeeren, HC Shih, R van der Laan, L Calvi, JY Yoon, I Keller

Research output: Chapter in Book/Report/Conference proceedingChapterScientificpeer-review

2 Citations (Scopus)


Recently, museums have increasingly become parts of ecosystems of people and organizations in their functioning. As a consequence, museum experience designers are stimulated to think in a holistic way, about experiences of people that engage with networks including the museum, as well as about the role of individual museums within such ecosystems (Vermeeren et al in Museum experience design – crowds, ecosystems and novel technologies, 2018a). This raises the questions of: What are ways in which a museum experience relates to experiencing its embedding context? And, what does this imply for the process of designing the museum experiences? In two design case studies, four ideas for museum experiences have been developed based on different ways in which museums relate to their embedded network. The ideas illustrate how the focus of the design may be different depending on the role the museum plays in the overall experience, and how the design process is complicated by having to deal with a larger group of stakeholders when designing. Finally, all ideas came forth from taking a broader view of the potential museum target group than seeing them solely as visitors to the museum. This was seen as crucial for inspiring solutions to museum experiences beyond more traditional museum visiting experiences.

Original languageEnglish
Title of host publicationMuseum experience design - crowds, ecosystems and novel technologies
EditorsA Vermeeren, L Calvi, A Sabiescu
Number of pages23
ISBN (Electronic)9783319585505
ISBN (Print)9783319585499
Publication statusPublished - 2018

Publication series

NameSpringer series on cultural computing
ISSN (Print)2195-9056
ISSN (Electronic)2195-9064


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