Consumer Perception Applied to Remanufactured Products in a Product-Service System Model

Alejandro Jiménez-Zaragoza, Karina Cecilia Arredondo-Soto, Marco Augusto Miranda-Ackerman, Guillermo Cortés-Robles

Research output: Chapter in Book/Report/Conference proceedingConference contributionScientificpeer-review

3 Citations (Scopus)

Abstract

This research focused on implement analysis to diagnose the viability to propose a design and repair strategy based on Product-Service System (PSS) and remanufacturing to preserve the value in white goods, more specifically laundry machines. The aim is to generate an alternative to the linear economy to redirect consumers to the circular economy, positively affecting the environment, the economy, and society, leading to responsible consumption. To achieve this, it is necessary to identify consumer behavior and the factors that intervene to buy remanufactured products. Also, find a timely methodology for the development of the PSS, analyze the ability to conserve added value, propose the strategy and verify its feasibility. The reach of this paper is establishing customer perception in the acceptance of remanufactured products in a circular economy model for white goods.

Original languageEnglish
Title of host publicationAdvances in Artificial Intelligence, Software and Systems Engineering - Proceedings of the AHFE 2020 Virtual Conferences on Software and Systems Engineering, and Artificial Intelligence and Social Computing
EditorsTareq Ahram
PublisherSpringer
Pages459-464
Number of pages6
ISBN (Print)9783030513276
DOIs
Publication statusPublished - 2021
Externally publishedYes
EventAHFE Virtual Conferences on Software and Systems Engineering, and Artificial Intelligence and Social Computing, 2020 - San Diego, United States
Duration: 16 Jul 202020 Jul 2020

Publication series

NameAdvances in Intelligent Systems and Computing
Volume1213 AISC
ISSN (Print)2194-5357
ISSN (Electronic)2194-5365

Conference

ConferenceAHFE Virtual Conferences on Software and Systems Engineering, and Artificial Intelligence and Social Computing, 2020
Country/TerritoryUnited States
CitySan Diego
Period16/07/2020/07/20

Keywords

  • Circular economy
  • Consumer perception
  • End of Life
  • Product-Service System
  • Remanufacturing

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