Co-Creating The Zoo Experience

Research output: Chapter in Book/Report/Conference proceeding › Chapter › Scientific › peer-review

Keywords

@inbook{61884d78019d42b480092330a7c5878e,

title = "Co-Creating The Zoo Experience",

keywords = "experience quality, customer centricity, service design",

author = "HAP Smit",

year = "2018",

language = "English",

editor = "P Baines and C Fill and S Rosengren",

booktitle = "Marketing",

publisher = "Oxford University Press",

address = "United Kingdom",

edition = "5",

}