A study of innovation in the making CARMACAL and the Dutch outbound travel industry

HHF Buijtendijk, J Vermeer, J Blom

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How to reduce carbon emissions and contribute to climate change mitigation? For years the carbon-intensive travel industry has been struggling with this question. Research has addressed the relation between climate change and tourism (e.g., Gössling et al 2015; Becken, 2013; Gössling, 2010; Gössling et al 2010; Bows et al, 2009). Their work produced models and measurement methods, and recommended mitigation policies and actions (Scott, 2011; Dwyer et al, 2010; Gössling et al 2010; McKercher, 2010). Major industry players have since adopted carbon reduction measures in their CSR policies (Thomas Cook group, 2015; TUI Group, 2015). However, the bulk of the travel industry consists of SMEs that typically have limited resources available for CSR. CARMACAL may offer a solution for the sector at large. CARMACAL is a user-friendly application that enables tour operators to accurately measure the complete carbon footprint of their tour packages and integrate carbon management in their business (CSTT, 2016a). The industry acknowledged its relevance: in April 2016 CARMACAL won the WTTC Tourism for Tomorrow Innovation Award
Original languageEnglish
Title of host publicationThink Tank papers and presentations
PublisherBEST EN: Building Excellence for Sustainable Tourism Education Network
Publication statusPublished - 2016
EventBEST EN Think Tank XVI - Eberswalde, Germany
Duration: 12 Jul 201615 Jul 2016


ConferenceBEST EN Think Tank XVI


  • CSR
  • innovation
  • value
  • actor-network theory


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