Top Poster Certificate for speech: Retaining affective commitment, the role of a conversational human voice in webcare interactions

  • Dijkmans, CHS (Recipient)

Prize: Prize (including medals and awards)

Awarded at event

Event title66th Annual Conference of International Communication Association (ICA)
Location, Fukuoka, JapanShow on map
Period9 Jun 2016 → 13 Jun 2016


  • social media
  • online marketing
  • conversational human voice
  • affective commitment
  • webcare