Top Poster Certificate for speech: Retaining affective commitment, the role of a conversational human voice in webcare interactions

Awarded date	10 Jun 2016

Awarded at event

Event title	66th Annual Conference of International Communication Association (ICA)
Location	, Fukuoka, JapanShow on map
Period	9 Jun 2016 → 13 Jun 2016

Keywords

• social media
• online marketing
• conversational human voice
• affective commitment
• webcare

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• Conversational Human Voice 100%
• Affective Commitment 100%
• Webcare 100%
• Posters 100%
• Speech Production 100%