Search results

• 2020

  Reflection on 'True' Business Sustainability: Challenging Definitions, Recognizing Coupling and Developing Intelligence

  Moratis, L. & Melissen, F., 2020, The Future of the UN Sustainable Development Goals; Business Perspectives for Global Development in 2030. Idowu, S. O., Schmidpeter, R. & Zu, L. (eds.). Cham, Switzerland: Springer, Cham, p. 227-238 12 p. (CSR, Sustainability, Ethics & Governance).

  Research output: Chapter in Book/Report/Conference proceeding › Chapter › Scientific › peer-review

  • Sustainability

• Sustainable tourism and the visitor experience

  Melissen, F. & Smit, B., 2020, Routledge handbook of tourism experience management and marketing. Dixit, SK. (ed.). Routledge, p. 455-463 9 p.

  Research output: Chapter in Book/Report/Conference proceeding › Chapter › Scientific › peer-review

  • ecotourism

• Typology of tourism experience

  Smit, B. & Melissen, F., 2020, Routledge handbook of tourism experience management and marketing. Dixit, SK. (ed.). Routledge, p. 59-66 8 p.

  Research output: Chapter in Book/Report/Conference proceeding › Chapter › Scientific › peer-review

  • Tourism
  • typology
  • experience

• Understanding the experience design process

  Smit, B. & Melissen, F., 2020, Routledge handbook of tourism experience management and marketing. Dixit, SK. (ed.). Routledge, p. 131-139 9 p.

  Research output: Chapter in Book/Report/Conference proceeding › Chapter › Scientific › peer-review

• 2019

  Introduction to sustainability and business

  Melissen, F., 2019, Ethical dilemmas in the creative, cultural and service industries. Bouwer, J. (ed.). Abingdon, Oxon: Routledge, p. 179-183 5 p.

  Research output: Chapter in Book/Report/Conference proceeding › Chapter › Scientific › peer-review

  • Sustainability

• Sustainability and business

  Melissen, F., 2019, Ethical dilemmas in the creative, cultural and service industries. Bouwer, J. (ed.). Abingdon, Oxon: Routledge, p. 183-188 6 p.

  Research output: Chapter in Book/Report/Conference proceeding › Chapter › Scientific › peer-review

  • Sustainability
• 2018

  Designing hospitality experiences

  Smit, HAP., Prooijen-Lander, M. & Melissen, F., 2018, Hospitality Experience. Melissen, F. W., van der Rest, J. P., Josephi, S. & Blomme, R. (eds.). Groningen/Utrecht: Noordhoff, p. 157-189

  Research output: Chapter in Book/Report/Conference proceeding › Chapter › Scientific › peer-review

• Introduction: from corporate social responsibility to sustainable business models

  Moratis, L., Melissen, F. & Idowu, SO., 2018, Sustainable business models - principles, promise and practice. Moratis, LT., Melissen, F. & Idowu, SO. (eds.). Berlin: Springer International Publishing, p. 1-15 16 p. (CSR, sustainability, ethics & governance).

  Research output: Chapter in Book/Report/Conference proceeding › Chapter › Scientific › peer-review

  • corporate social responsibility

• Social responsibility - your employees

  Melissen, F. & Teunissen, N., 2018, Sustainable Value Creation in Hospitality : Guests on Earth. Cavagnaro, E. (ed.). Oxford: Goodfellow Publishers, p. 207-220 14 p.

  Research output: Chapter in Book/Report/Conference proceeding › Chapter › Scientific › peer-review

  • Personnel

• The concept of hospitality

  Melissen, F., 2018, Hospitality Experience. Melissen, FW., van der Rest, JP., Josephi, S. & Blomme, R. (eds.). Groningen / Utrecht: Noordhoff, p. 11-37

  Research output: Chapter in Book/Report/Conference proceeding › Chapter › Scientific › peer-review

  • Hospitality
• 2017

  Changing the role of host: From pampering them to truly engaging with them

  Cavagnaro, E. & Melissen, F., 2017, Hotel Yearbook 2018: Special edition on sustainable hospitality. Legrand, W. (ed.). Grandvaux; Maastricht, Bad Honnef: Wade & Company, Hsyndicate, IUBH, p. 76-77 2 p.

  Research output: Chapter in Book/Report/Conference proceeding › Chapter › Professional

• Developing fourth-generation sustainability-oriented business models: Towards naïve, native, and narrative intelligence

  Melissen, F. & Moratis, L., 2017, Corporate social responsibility in times of crisis. Idowu, S. & Vertigans, S. (eds.). Berlin: Springer Verlag, p. 59-75 22 p. (CSR, Sustainability, ethics & governance ).

  Research output: Chapter in Book/Report/Conference proceeding › Chapter › Scientific › peer-review

  • Sustainable development
  • Industry

• Hotel revenue management

  Josephi, SHG. & Melissen, F., 2017, Hotel accommodation management. Wood, RC. (ed.). New York: Routledge, p. 126-137 12 p.

  Research output: Chapter in Book/Report/Conference proceeding › Chapter › Scientific › peer-review

  • Revenue Management
  • Hotels

• Hotels and sustainability

  Melissen, F., 2017, Hotel accommodation management. Wood, RC. (ed.). New York: Routledge, p. 152-163 12 p.

  Research output: Chapter in Book/Report/Conference proceeding › Chapter › Scientific › peer-review

  • Hotels
  • Sustainability

• Op de kaart : duurzaamheid en hospitality

  Teunissen, N., Melissen, F. & Moratis, L., 2017, Trendrapport toerisme, recratie en vrije tijd 2017. Vermeulen, T., Bijl, J., Rooijackers, M., Hartman, S., van der Most, K., Heerschap, N., Schreven, L., Breedveld, K. & van Wijk, K. (eds.). Nieuwegein: NRIT Media; CBS, p. 554-557 4 p.

  Research output: Chapter in Book/Report/Conference proceeding › Chapter › Professional

• Smart city hospitality

  Westerbeek, HGW., Koens, K. & Melissen, F., 2017, Trendrapport toerisme, recratie en vrije tijd 2017. Vermeulen, T., Bijl, J., Rooijackers, M., Hartman, S., van der Most, K., Heerschap, N., Schreven, L., Breedveld, K. & van Wijk, K. (eds.). Nieuwegein: NRIT Media; CBS, p. 108-112 5 p.

  Research output: Chapter in Book/Report/Conference proceeding › Chapter › Professional

• Socially responsible and sustainable practices: how to involve tourists and guests?

  Melissen, F., 2017, The Routledge handbook of consumer behaviour in hospitality and tourism. Kumar Dixit, S. (ed.). Abingdon: Routledge, p. 450-458 9 p.

  Research output: Chapter in Book/Report/Conference proceeding › Chapter › Scientific › peer-review

  • tourists
• 2016

  Capita Selecta: Quo vadis? Businessmodellen voor duurzame waardecreatie

  Melissen, F. & Moratis, L., 2016, Trendrapport toerisme, recreatie en vrije tijd 2016. de Bruijn, K., Vermeulen, T., Korteweg Maris, D., Rooijackers, M., van der Most, K., Heerschap, N., Schreven, L., Breedveld, K., Hartman, S. & van Wijk, K. (eds.). Nieuwegein: NRIT Media/CBS/CELTH/NBTC Holland Marketing/NRIT Media, p. 118-122 5 p.

  Research output: Chapter in Book/Report/Conference proceeding › Chapter › Professional

• Corporate Social Responsibility

  Groen, BH., Vonk, M., Melissen, F. & Termaat, A., 2016, Facilities management and corporate real estate management as value drivers : how to manage and measure adding value. Jensen, P. A. & Voordt, T. V. D. (eds.). Routledge, p. 280-292 13 p.

  Research output: Chapter in Book/Report/Conference proceeding › Chapter › Scientific › peer-review

  • Corporate Social Responsibility
• 2014

  Designing hospitality experiences

  Smit, HAP., Prooijen-Lander, M. & Melissen, F., 2014, Hospitality experience : an introduction tot hospitality management. van der Rest, J. P., Josephi, S., Blomme, R. & Melissen, F. W. (eds.). Groningen: Noordhoff, p. 155-185 325 p.

  Research output: Chapter in Book/Report/Conference proceeding › Chapter › Professional

• The concept of hospitality

  Melissen, F., 2014, Hospitality experience : an introduction tot hospitality management. Josephi, S., van der Rest, JP., Blomme, R. & Melissen, FW. (eds.). Groningen: Noordhoff, p. 11-36 325 p.

  Research output: Chapter in Book/Report/Conference proceeding › Chapter › Professional

  • Hospitality

• Trends in duurzaam ondernemen

  Eijgelaar, E., Melissen, F., Nawijn, J., Peeters, PM., Barten, CJB. & Pepping, S., 2014, Trendrapport toerisme, recreatie en vrije tijd 2014. Korteweg Maris, D., Breedveld, K., de Bruijn, K., Mensink, L., van der Most, K., Oskam, J., Vermeulen, T., Heerschap, N. & Rooijackers, M. (eds.). Nieuwegein: NRIT Media/CELTH/NBTC Holland Marketing, p. 74-87 420 p.

  Research output: Chapter in Book/Report/Conference proceeding › Chapter › Professional

• 2013

  Hotels, hospitality and sustainability

  Melissen, F., 2013, Key concepts in hospitality management. Wood, R. C. (ed.). London: Sage, p. 68-72 180 p. (Sage key concepts).

  Research output: Chapter in Book/Report/Conference proceeding › Chapter › Scientific › peer-review

  • sustainability