Search results

• 2020

  Sustainable tourism and the visitor experience

  Melissen, F. & Smit, B., 2020, Routledge handbook of tourism experience management and marketing. Dixit, SK. (ed.). Routledge, p. 455-463 9 p.

  Research output: Chapter in Book/Report/Conference proceeding › Chapter › Scientific › peer-review

  • ecotourism

• Typology of tourism experience

  Smit, B. & Melissen, F., 2020, Routledge handbook of tourism experience management and marketing. Dixit, SK. (ed.). Routledge, p. 59-66 8 p.

  Research output: Chapter in Book/Report/Conference proceeding › Chapter › Scientific › peer-review

  • Tourism
  • typology
  • experience

• Understanding the experience design process

  Smit, B. & Melissen, F., 2020, Routledge handbook of tourism experience management and marketing. Dixit, SK. (ed.). Routledge, p. 131-139 9 p.

  Research output: Chapter in Book/Report/Conference proceeding › Chapter › Scientific › peer-review

• 2019

  Naar een inclusieve toeristische sector

  van der Duim, R., Smit, B. & Ormond, M., 2019, Trendrapport toerisme, recreatie en vrije tijd 2019. Vermeulen, T., Bijl, J., Rooijackers, M., Heslinga, J., Politiek, M., Heerschap, N., Schreven, L. & van Wijk, K. (eds.). Nieuwegein: PleisureWorld NRIT, p. 124-127

  Research output: Chapter in Book/Report/Conference proceeding › Chapter › Professional
• 2018

  Co-Creating The Zoo Experience

  Smit, HAP., 2018, Marketing. Baines, P., Fill, C. & Rosengren, S. (eds.). 5 ed. Oxford: Oxford University Press

  Research output: Chapter in Book/Report/Conference proceeding › Chapter › Scientific › peer-review

  • zoos

• Designing hospitality experiences

  Smit, HAP., Prooijen-Lander, M. & Melissen, F., 2018, Hospitality Experience. Melissen, F. W., van der Rest, J. P., Josephi, S. & Blomme, R. (eds.). Groningen/Utrecht: Noordhoff, p. 157-189

  Research output: Chapter in Book/Report/Conference proceeding › Chapter › Scientific › peer-review

• 2015

  Belevingsbenchmark van dagattracties

  Smit, HAP. & Zandberg, T., 2015, Trendrapport toerisme, recreatie en vrije tijd 2015. de Bruijn, K. & Vermeulen, T. (eds.). Breda: NRIT Media; CBS, p. 542-545 568 p.

  Research output: Chapter in Book/Report/Conference proceeding › Chapter › Professional

• 2014

  Designing hospitality experiences

  Smit, HAP., Prooijen-Lander, M. & Melissen, F., 2014, Hospitality experience : an introduction tot hospitality management. van der Rest, J. P., Josephi, S., Blomme, R. & Melissen, F. W. (eds.). Groningen: Noordhoff, p. 155-185 325 p.

  Research output: Chapter in Book/Report/Conference proceeding › Chapter › Professional

• 2013

  Consumer behaviour in hospitality

  Smit, HAP., 2013, Key concepts in hospitality management. Wood, R. C. (ed.). London: Sage, p. 14-18 180 p. (Sage key concepts).

  Research output: Chapter in Book/Report/Conference proceeding › Chapter › Scientific › peer-review

  • consumer behavior

• Crossmediaal ontwerpen: de grote uitdaging in de komende vijf jaar

  Smit, HAP., 2013, Trendrapport toerisme, recreatie en vrije tijd. Korteweg Maris, D., van der Meulen, J., Rooijackers, M., Breedveld, K., van der Noort, U., van Roosendaal, R., de Bruijn, K., van der Most, K., Oskam, J. & Vermeulen, T. (eds.). Nieuwegein: NRIT Media, p. 194-197 400 p.

  Research output: Chapter in Book/Report/Conference proceeding › Chapter › Professional

• 2008

  De kunst van verwondering

  Smit, HAP., 2008, Basisboek eventmanagement: van concept naar realisatie. Kuiper, G. (ed.). Bussum: Couthino, p. 233-236 272 p.

  Research output: Chapter in Book/Report/Conference proceeding › Chapter › Professional