Academy for Hotel & Facility

Research output

Research output per year 1995 2015 2016 2017 2018 2019 2021 2022 2025

• 5025 Citations
• 327 Article
• 230 Paper
• 124 Chapter
• 38 Report
• 174 More
  • 32 Abstract
  • 31 Book
  • 31 Digital or Visual Products
  • 24 Conference contribution
  • 16 Book editing
  • 11 Book/Film/Article review
  • 10 Doctoral Thesis
  • 8 Poster
  • 6 Inaugural speech
  • 3 Master's Thesis
  • 1 Data set/Database
  • 1 Web publication/site

Research output per year

Research output per year

Search results

• 2025

  Het Efteling Grand Hotel is een meesterzet.

  Brokke, M., 2025, In: Hospitality Management, online. 2025

  Research output: Contribution to journal › Article › Professional

  Open Access
• 2024

  A balancing act : Negotiating authenticity in luxury lodges

  Manfreda, A., Presbury, R., Richardson, S., Melissen, F. & King, J., 2024, In: Journal of Vacation Marketing. 30, 4, p. 805-827 23 p.

  Research output: Contribution to journal › Article › Scientific › peer-review

  • Luxury Lodge 100%
  • Luxuries 100%
  • Authentic Experience 66%
  • Hospitality 33%
  • Tourism 33%
  7 Citations (Scopus)

• CELTH emphasises the importance of looking across borders and cultures : the inescapable international dimension of leisure

  Smit, B., 2024, In: Uncover. 2024, 8, p. 46-47 2 p.

  Research output: Contribution to journal › Article › Professional

  Open Access

  • International Dimension 100%

• Co-designing tourism experience systems: A living lab experiment in reflexivity.

  Smit, B., Melissen, F. & Font, X., 2024, In: Journal of Destination Marketing & Management. 31, p. 2-10

  Research output: Contribution to journal › Article › Scientific › peer-review

  Open Access

  File

  • Reflexivity 100%
  • Tourist Experience 100%
  • Living Lab 100%
  • Co-design Method 100%
  • Lab Experiment 100%
  6 Citations (Scopus)

  92 Downloads (Pure)

• Customers’ perceptions and responses to hotels’ Corporate Social Responsibility (CSR) orientation: the case of Bethlehem hotels, Palestine.

  Isaac, R., Ngawenja Mzembe, A. & Andon, R., 2024, In: Current Issues in Tourism. 2024, p. 1-13

  Research output: Contribution to journal › Article › Scientific › peer-review

  • Palestine 100%
  • Corporate Social Responsibility 100%
  • Customer Willingness to Pay 20%
  • Customer View 20%
  • Semi-Structured Interview 16%
  1 Citation (Scopus)

• Destination design: identifying three key co-design strategies.

  Smit, B., Melissen, F., Font, X. & Dickinger, A., 2024, In: Current Issues in Tourism. 27, 24, p. 4791-4806 16 p.

  Research output: Contribution to journal › Article › Scientific › peer-review

  Open Access

  File

  • Developing Solution 100%
  • Science Studies 50%
  • Develop Solution 40%
  3 Citations (Scopus)

  178 Downloads (Pure)

• External stakeholders and the social enterprise (SE) identity formation in a developing country context: a social exchange perspective.

  Ngawenja Mzembe, A. & Idemudia, U., 2024, In: Social Enterprise Journal. 20, 1, p. 32-53 22 p.

  Research output: Contribution to journal › Article › Scientific › peer-review

  • External Stakeholders 100%
  • Developing Country Context 100%
  • Social Enterprise 100%
  • Identity Formation 100%
  • Social Exchange Perspective 100%
  5 Citations (Scopus)

• How deep is your lab? Understanding the possibilities and limitations of living labs in tourism.

  Koens, K., Stompff, G., Vervloed, J., Gerritsma, R. & Horgan, D., 2024, In: Journal of Destination Marketing & Management. 32, 9 p.

  Research output: Contribution to journal › Article › Scientific › peer-review

  Open Access

  File

  • Tourism 100%
  • Living Lab 100%
  4 Citations (Scopus)

  157 Downloads (Pure)

• How employees experience digital transformation: a dynamic and multi-layered sensemaking perspective.

  van der Schaft, MSc, A., Lub, X., van der Heijden, B. & Solinger, O., 2024, In: Journal of Hospitality and Tourism Research. 48, 5, p. 803-820 18 p.

  Research output: Contribution to journal › Article › Scientific › peer-review

  Open Access

  File

  • Employee Experience 100%
  • Digital Transformation 100%
  • Sensemaking Perspective 100%
  • Organizational Change 100%
  • Construal 100%
  25 Citations (Scopus)

  347 Downloads (Pure)

• Immersive experience framework: a Delphi approach.

  Han, D.-I. D., Melissen, F. & Haggis-Burridge, M., 2024, In: Behaviour and Information Technology. 43, 4, p. 623-639 17 p.

  Research output: Contribution to journal › Article › Scientific › peer-review

  Open Access

  File

  • Delphi Approach 100%
  • Immersive Experience 100%
  • Thematic Analysis 100%
  • Practitioners 100%
  • Relatedness 100%
  20 Citations (Scopus)

  1986 Downloads (Pure)

• No care without justice: a normative ethical perspective of the employment of people with disabilities in hospitality businesses.

  Ngawenja Mzembe, A. & Fillimonau, V., 2024, In: Tourism Management Perspectives. 51, March, 101244.

  Research output: Contribution to journal › Article › Scientific › peer-review

  Open Access

  File

  • Distributive Justice 100%
  • Discrimination 100%
  • Employees with Disabilities 50%
  • Face Discrimination 25%
  • Caring Actions 25%
  4 Citations (Scopus)

  8 Downloads (Pure)

• The role taking dynamics of change recipients: A narrative analysis

  van der Schaft, A., Solinger, O., Olffen, W., Ruotsalainen, R., Lub, X. D. & van der Heijden, B., 8 Jun 2024, (Accepted/In press) In: Group & Organization Management.

  Research output: Contribution to journal › Article › Scientific › peer-review

  Open Access

  • Narrative Analysis 100%
  • Change Recipients 100%
  • Role-taking 100%
  • Change Dynamics 100%
  • Organizational Change 100%

• Urban tourism studies : a transversal research agenda.

  Koens, K. & Milano, C., 2024, In: Tourism Culture & Communication. 24, 4, p. 275-286 12 p.

  Research output: Contribution to journal › Article › Scientific › peer-review

  Open Access

  File

  • Tourism 100%
  • Touristification 50%
  • External Agents 25%
  • City System 25%
  • Transdisciplinary Perspective 25%
  7 Citations (Scopus)

  250 Downloads (Pure)

• What is not known is not aimed for — Understanding staff knowledge and readiness to embrace sustainable and healthy food.

  Cavagnaro, E., Altan, M., Jonker, E. & Reinders, M., 2024, In: Research in Hospitality Management. 13, 3, p. 135-142

  Research output: Contribution to journal › Article › Scientific › peer-review

  Open Access

  File

  • Sustainable Diets 100%
  • Healthy Food 100%
  • Staff Knowledge 100%
  • Personnel 100%
  27 Downloads (Pure)
• 2023

  A model of luxury lodge experience quality

  Manfreda, A., Melissen, F., Presbury, R., Richardson, S. & King, J., Mar 2023, In: Journal of Hospitality and Tourism Management. 54, p. 486-499 14 p.

  Research output: Contribution to journal › Article › Scientific › peer-review

  Open Access

  • Quality of Experience 100%
  • Luxury Lodge 100%
  • Luxuries 100%
  • Luxury Accommodation 25%
  • Scientific Methods 14%
  18 Citations (Scopus)

• Augmented digital human vs. human agents in storytelling marketing: exploratory electroencephalography and experimental studies.

  Sung, E., Han, D.-I. D., Choi, Y. K., Gillespie, B., Couperus, A. & Koppert, M., 2023, In: Psychology & Marketing. 40, 11, p. 2428-2446 19 p.

  Research output: Contribution to journal › Article › Scientific › peer-review

  Open Access

  • Electroencephalography 100%
  • Story Marketing 100%
  • Digital Humanist 100%
  • Human Agents 100%
  • Story-Telling 100%
  9 Citations (Scopus)

• Bestemmingsmanagement vereist betere verankering van recreatie en toerisme het bestuurlijk instrumentarium

  Hartman, S. & Smit, B., 15 May 2023, In: Recreatie en Toerisme.

  Research output: Contribution to journal › Article › Professional

• Collaboration 2.0 - Debunking the Myth of Co-location

  Danivska, D. S. V. & Bowley, L., 31 Jan 2023, In: Whitepaper with Neolé Inc and Blogpost on: LinkedIn .

  Research output: Contribution to journal › Article › Professional

  Open Access

  File

  • Co-location 100%
  181 Downloads (Pure)

• Growing degrowth: mind the trap

  Melissen, F., Rijt, R. V. D. & Moratis, L., 3 May 2023, In: Degrowth. 1

  Research output: Contribution to journal › Article › Scientific › peer-review

  Open Access

  File

  • Degrowth 100%
  184 Downloads (Pure)

• Managing crises ‘together’: how can the built environment contribute to social resilience?

  Rashidfarokhi, A. & Danivska, D. S. V., 14 Apr 2023, In: Building Research & Information. 51, 7, p. 747-763 17 p.

  Research output: Contribution to journal › Article › Scientific › peer-review

  Open Access

  • Built Environment 100%
  • Managing Crisis 100%
  • Social Resilience 100%
  • Conceptual Model 100%
  • Community Resilience 100%
  18 Citations (Scopus)

• Online identity work dynamics of Instagram micro-influencers: an extreme case approach

  Bergs, Y., Peters, P., Lub, X. D. & Blomme, R., 14 Dec 2023, In: Frontiers in psychology. 14

  Research output: Contribution to journal › Article › Scientific › peer-review

  Open Access

  File

  • Instagram 100%
  • Identity Work 100%
  • Micro-influencers 100%
  • Online Identity 100%
  • Media Technology 37%
  3 Citations (Scopus)

  97 Downloads (Pure)

• Steps and theories towards more effective business case processes within existing organisations: an inter-disciplinary systematic literature review.

  Appel-Meulenbroek, R. & Danivska, D. S. V., 2023, In: Business Process Management Journal. 29, 8, p. 75-100 26 p.

  Research output: Contribution to journal › Article › Scientific › peer-review

  Open Access

  File

  • Systematic Literature Review 100%
  • Business Case Analysis 100%
  • Systematic Review 100%
  • Case Research 100%
  • Theoretical Development 100%
  3 Citations (Scopus)

  82 Downloads (Pure)

• The institutional antecedents of sustainable development in cultural heritage tourism

  Ngawenja Mzembe, D. A., Koens, K. & Calvi, L., 11 Apr 2023, In: Sustainable Development. 31, 4, p. 2196-2211 16 p.

  Research output: Contribution to journal › Article › Scientific › peer-review

  Open Access

  • Sustainable Development 100%
  • Cultural Heritage Tourism 100%
  • Institutional Precondition 100%
  • Heritage Tourism 100%
  • Cultural Heritage 100%
  27 Citations (Scopus)

• TikTok-rijen in Drunense Duinen: droom of nachtmerrie?

  Smit, B. & Melissen, F., 8 May 2023, In: BN de Stem.

  Research output: Contribution to journal › Article › Popular

  • TikTok 100%
• 2022

  A framework for stakeholders’ involvement in digital productions for cultural heritage tourism.

  Calvi, L., Weber-Sabil, J., Asmar, D. & Socías Perez, X., 2022, In: Multimodal Technologies and Interaction. 6, 7, 52.

  Research output: Contribution to journal › Article › Scientific › peer-review

  Open Access

  File

  • Stakeholder Participation 100%
  • Cultural Heritage Tourism 100%
  • Direct Benefits 100%
  • Digital Production 100%
  • Cultural Heritage 100%
  3 Citations (Scopus)

  134 Downloads (Pure)

• An emotional roller coaster: electrophysiological evidence of emotional engagement during a roller-coaster ride with virtual reality add-on

  Bastiaansen, M., Oosterholt, M., Mitas, O., Han, D.-I. D. & Lub, X. D., Jan 2022, In: Journal of Hospitality and Tourism Research. 46, 1, p. 29-54 26 p.

  Research output: Contribution to journal › Article › Scientific › peer-review

  • Virtual Reality 100%
  • Emotional Engagement 100%
  • Roller Coaster 100%
  • Skin Conductance Response 100%
  • Tourist Experience 50%
  42 Citations (Scopus)

• Blogpost on: LinkedIn : Mensje Nooitgenoeg: Zelfvervullende verwachtingen

  Bergs, Y., 9 Feb 2022, In: Blogpost on: LinkedIn .

  Research output: Contribution to journal › Article › Popular

• Bolstering responsible management education through the sustainable development goals: Three perspectives.

  Moratis, L. & Melissen, F., 2022, In: Management Learning. 53, 2, p. 212-222 11 p.

  Research output: Contribution to journal › Article › Scientific › peer-review

  • Responsible Management Education 100%
  • Sustainable Development Goals 100%
  • Educational Management 100%
  • Education Management 100%
  • Management Education 50%
  53 Citations (Scopus)

• Bouwstenen voor flexibel onderwijs.

  Brinkman - Staneva, M., Vriens, F., Harmsen, L. & Stuijver, S., 2022, In: Versnellingsplan Onderwijsinnovatie met ICT. p. 1-32

  Research output: Contribution to journal › Article › Professional

  Open Access

• Building blocks for flexible education.

  Brinkman - Staneva, M., Vriens, F., Harmsen, L. & Stuijver, S., 2022, In: Versnellingsplan Onderwijsinnovatie met ICT. 2022

  Research output: Contribution to journal › Article › Professional

  Open Access

  File

  • Flexible Education 100%
  95 Downloads (Pure)

• Collaboration by design in sustainable tourism development.

  Smit, B. & Weber-Sabil, J., 2022, In: Collaboration for Impact. 2022

  Research output: Contribution to journal › Article › Professional

  Open Access

  • By Design 100%
  • Sustainable Tourism 100%
  • Ecotourism 100%

• Deconstructing immersion in the experience economy framework for immersive dining experiences through mixed reality.

  Han, D.-I. D., Boerwinkel, M., Haggis-Burridge, M. & Melissen, F., Dec 2022, In: Foods. 11, 23

  Research output: Contribution to journal › Article › Scientific › peer-review

  Open Access

  File

  • Experience Economy 100%
  • Mixed Reality 100%
  • Immersive Experience 100%
  • Immersive 100%
  • Dining Experience 100%
  9 Citations (Scopus)

  186 Downloads (Pure)

• Designing immersive sustainable food experiences in augmented reality: a consumer participatory co-creation approach

  Han, D.-I. D., Abreu e Silva, S., Schröder, K., Melissen, F. & Haggis-Burridge, M., 15 Nov 2022, In: Foods. 11, 22

  Research output: Contribution to journal › Article › Scientific › peer-review

  Open Access

  File

  • Co-creation 100%
  • Augmented Reality 100%
  • Immersive 100%
  • Sustainable Diets 100%
  • Food Experience 100%
  9 Citations (Scopus)

  252 Downloads (Pure)

• Envisioning the futures of cultural tourism

  Matteucci, X., Koens, K., Calvi, L. & Moretti, S., 22 Sept 2022, In: Futures. 142

  Research output: Contribution to journal › Article › Scientific › peer-review

  Open Access

  • Cultural Tourism 100%
  • Envisioning the Future 100%
  • Heritage Tourism 100%
  • Tourism Trends 20%
  • Tourism Futures 20%
  41 Citations (Scopus)

• Experiences of a virtual think tank. New ways of working, knowledge development and Virtual Reality events.

  Danivska, D. S. V. & van Tankeren, W., 2022, In: Applied Business: Issues & Solutions. 2022, 2, p. 10-17

  Research output: Contribution to journal › Article › Scientific › peer-review

  Open Access

  • Think Tanks 100%
  • Knowledge Development 100%
  • Virtual Reality 100%
  • New Ways of Working 100%
  • Working Knowledge 100%

• Implications of cellular agriculture for hospitality and tourism management research: sustainable development goal perspective.

  Tuomi, A., Tussyadiah, L., Han, D.-I. D. & Passos-Ascencao, M., 2022, In: eSignals Research. p. 1-10 11 p.

  Research output: Contribution to journal › Article › Scientific › peer-review

  Open Access

  File

  • Hospitality Management 100%
  • Management Research 100%
  • Tourism Management 100%
  • Sustainable Development Goals 100%
  • Cellular Agriculture 100%
  30 Downloads (Pure)

• Interactie met verhalen in een museale context.

  Bargeman, B., Calvi, L., Strijbosch, W., Hover, M., van Waalwijk, J. & Mitas, O., 2022, In: Vrijetijdstudies. 40, 2, p. 13-18

  Research output: Contribution to journal › Article › Scientific › peer-review

  Open Access

  File
  121 Downloads (Pure)

• Is a new office a blessing in disguise? The strategic importance of relocation.

  Tuomala, E., Danivska, D. S. V. & Gustafsson, R., 5 Jan 2022, In: Facilities. 40, 1-2, p. 118-130 13 p.

  Research output: Contribution to journal › Article › Scientific › peer-review

  • Corporate Relocation 100%
  • Blessing in Disguise 100%
  • Strategic Importance 100%
  • Short Distance 100%
  • Individual Company 100%

• Opinie: ‘Onze opvatting van welvaart ontwricht de kwaliteit van leven van toekomstige generaties’.

  Moratis, L. & Melissen, F., 2022, In: Trouw. 2022

  Research output: Contribution to journal › Article › Popular

  Open Access

• Over een leefbare toekomst valt niet te onderhandelen

  Moratis, L. & Melissen, F., 19 Apr 2022, In: Brabants Dagblad.

  Research output: Contribution to journal › Article › Popular

• Serious gaming to stimulate participatory urban tourism planning.

  Koens, K., Klijs, J., Weber-Sabil, J., Melissen, F., Lalicic, L., Mayer, I., Önder, I. & Aall, C., 2022, In: Journal of Sustainable Tourism. 30, 9, p. 2167-2186 20 p.

  Research output: Contribution to journal › Article › Scientific › peer-review

  Open Access

  File

  • Serious Games 100%
  • Serious Gaming 100%
  • Urban Tourism Planning 100%
  • Planning Process 100%
  • Social Exclusion 100%
  29 Citations (Scopus)

  412 Downloads (Pure)

• The building blocks of luxury accommodation experiences: A meta-ethnographic synthesis

  Manfreda, A., Presbury, R., Richardson, S. & Melissen, F., Jan 2022, In: Tourism Management Perspectives. 41

  Research output: Contribution to journal › Article › Scientific › peer-review

  • Meta-ethnographic 100%
  • Luxury Accommodation 100%
  • Luxuries 100%
  • Experiential Research 40%
  • Hospitality 20%
  16 Citations (Scopus)

• The paradox of tourism extremes. Excesses and restraints in times of COVID-19.

  Milano, C. & Koens, K., 2022, In: Current Issues in Tourism. 25, 2, p. 219-231 13 p.

  Research output: Contribution to journal › Article › Scientific › peer-review

  Open Access

  File

  • Tourism 100%
  • COVID-19 100%
  • Tourism Industry 100%
  • Social Class 50%
  • Social Exclusion 50%
  65 Citations (Scopus)

  193 Downloads (Pure)

• Threat or Opportunity? Robotisation in workplace & FM

  Oosterman, N., Smit, B. & Voogd, L., Apr 2022, In: Facility Management Journal / FMJ. 32, 2, p. 78-81 4 p.

  Research output: Contribution to journal › Article › Professional

  • Workplace 100%
  • Robotization 100%

• Virtual reality consumer experience escapes : preparing for the metaverse

  Han, D.-I. D., Bergs, Y. & Moorhouse, N., 15 Mar 2022, In: Virtual Reality. 26, 4, p. 1443-1458 16 p.

  Research output: Contribution to journal › Article › Scientific › peer-review

  • Consumer Experience 100%
  • Virtual Reality 100%
  • Metaverse 100%
  • Health and Well-Being 100%
  • Immersive Technology 100%
  236 Citations (Scopus)

• What drives technology-enhanced storytelling immersion? The role of digital humans

  Sung, E., Han, D.-I. D., Bae, S. & Kwon, O., 20 Feb 2022, In: Computers in Human Behavior. 132

  Research output: Contribution to journal › Article › Scientific › peer-review

  • Storytelling 100%
  • Technology Support 100%
  • Digital Humanist 100%
  • Driving Technology 100%
  • Experience Economy 20%
  50 Citations (Scopus)
• 2021

  Als steeds het verdienmodel voorop staat, is er iets goed mis.

  Moratis, L. & Melissen, F., 29 May 2021, In: BN de Stem.

  Research output: Contribution to journal › Article › Popular

• Augmented reality advertising via a mobile app

  Sung, E., Han, D.-I. D. & Choi, Y. K., 10 Dec 2021, (Accepted/In press) In: Psychology & Marketing. 39, 3, p. 543-558 16 p.

  Research output: Contribution to journal › Article › Scientific › peer-review

  • Mobile Application 100%
  • Escapism 100%
  • Augmented Reality Advertising 100%
  • Augmented Reality 100%
  • Mobile App 100%
  57 Citations (Scopus)

• Blogpost on: LinkedIn : Being a mathlete in a quantified society

  Bergs, Y., 19 Apr 2021, In: Blogpost on: LinkedIn .

  Research output: Contribution to journal › Article › Popular

  • LinkedIn 100%

• Blogpost on: LinkedIn : Mensje Nooitgenoeg: (Im)perfectie

  Bergs, Y., 6 Sept 2021, In: Blogpost on: LinkedIn .

  Research output: Contribution to journal › Article › Popular