Academy for Hotel and Facility Management

  • Mgr. Hopmansstraat 2, Horizon building

    4817 JS Breda

    Netherlands

Research Output 1995 2020

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Conference contribution
2019

Relevance by play: an integrated framework for designing museum experiences

Vermeeren, A. & Calvi, L., 2019, Proceedings of the 2019 CHI Conference on Human Factors in Computing Systems. New York: ACM

Research output: Chapter in Book/Report/Conference proceedingConference contributionScientificpeer-review

2018

Technology disruption and shifting perceptions: a dynamic change perspective on how employees make sense of technology-driven organizational change in Dutch travel industry

van der Schaft, AHT., Lub, XD. & Solinger, O., 2018, Academy of Management Proceedings of Academy of Management Annual Meeting. Atinc, G. (ed.). Briarcliff Manor: Academy of Management

Research output: Chapter in Book/Report/Conference proceedingConference contributionScientificpeer-review

2017

A comparison of travel by western professional migrants in Hong Kong and Macau.

McKercher, B. & Yankholmes, AKB., 2017, Proceedings of the 3rd Global Tourism & Hospitality Conference . Hong Kong: School of Hotel and Tourism Management, The Hong Kong Polytechnic University

Research output: Chapter in Book/Report/Conference proceedingConference contributionScientificpeer-review

Exploring the pleasure travel experiences of expatriates in Macao: some preliminary results.

Li, Z., Yankholmes, AKB. & McKercher, B., 2017, CAUTHE 2017: Time For Big Ideas? Re-thinking The Field For Tomorrow : proceedings of the 27th Annual CAUTHE 2017 Conference. Melbourne: Cauthe

Research output: Chapter in Book/Report/Conference proceedingConference contributionScientificpeer-review

The Ethicality of the Hotel Management Agreement : from agency to stewardship

Van Ginneken, RJ. & Mzembe, AN., 2017, Proceedings of the international onference on tourism, ethics and global citizenship : connecting the dots.

Research output: Chapter in Book/Report/Conference proceedingConference contributionScientific

2016

Customer Experience by Design

Smit, HAP., 2016, Proceedings of 2nd Global Tourism & Hospitality.

Research output: Chapter in Book/Report/Conference proceedingConference contributionScientificpeer-review

2015

A bibliometric analysis of service management literature on Macao

Yankholmes, AKB., 2015, Proceedings of the 8th International Conference on Services Management Creating Value, Innovation in Delivering Services. Department of Hospitality and Tourism Management, Pamplin College of Business, Virginia Polytechnic Institute & State University (Virginia Tech), p. 71-74 4 p.

Research output: Chapter in Book/Report/Conference proceedingConference contributionScientificpeer-review

What are our options? Publish globally but perish locally vs. publish locally but perish locally.

Yankholmes, AKB., 2015, Critical Tourism Studies Conference VI "10 years CTS: Reflections on the road less travelled and the journey ahead",. CABI

Research output: Chapter in Book/Report/Conference proceedingConference contributionScientificpeer-review

2014

Progress and development of hotel revenue management: a comparative content analysis

Josephi, SHG., Stierand, MB. & Aubke, F., 2014, Proceedings of EuroCHRIE 2014.

Research output: Chapter in Book/Report/Conference proceedingConference contributionScientificpeer-review

2013

Principles of Innovation Processes in the Hospitality Industry’

Marée, G., 2013, Co Create 2013 : The Boundary-Crossing Conference on Co-Design in Innovation. Smeds, R. & Irrmann, O. (eds.). Helsinki: Aalto ARTS Books, p. 87-98 11 p.

Research output: Chapter in Book/Report/Conference proceedingConference contributionScientificpeer-review

2011

Bridging the gap in revenue management education

Josephi, SHG. & Melissen, F., 2011, Conference proceedings of the 29th annual EuroCHRIE conference, tourism & hospitality, drivers of transition, Dubrovnik, Croatia. Wallington, C. J. & Matic, J. (eds.). Dubrovnik: EuroCHRIE, p. 256-267

Research output: Chapter in Book/Report/Conference proceedingConference contributionScientificpeer-review

Information empowerment: customer dialogue technology and service employees

Hermans, OW. & Ravesteijn, C., 2011, Proceedings of the 12th international research symposium on service excellence in management (QUIS12).

Research output: Chapter in Book/Report/Conference proceedingConference contributionScientificpeer-review

Managing privacy in an enhanced guest dialogue setting

Hermans, OW., Ravesteijn, C., Urdang, B. & Lith, D., 2011, Proceedings of the I-CHLAR Conference , Lyon, France 07/07/2011-08/07/2011.

Research output: Chapter in Book/Report/Conference proceedingConference contributionScientificpeer-review

Revising the notion of sample representativeness

Stierand, MB. & Dörfler, V., 2011, Proceedings of the British Academy of Management Annual Conference, Birmingham, UK, 13/09/2011-15/09/2011.

Research output: Chapter in Book/Report/Conference proceedingConference contributionScientificpeer-review

The 4M model of the meal experience

Kivits, RFWJ., Stierand, MB. & Wood, RC., 2011, Culinary arts and sciences VII: global, national and local perspectives. Hartwell, H. H., Edwards, J. S. A. & Lugosi, P. (eds.). Bournemouth, UK: International Centre for Tourism and Hospitality Research, Bournemouth University, p. 41-48

Research output: Chapter in Book/Report/Conference proceedingConference contributionScientificpeer-review

2010

Heritage tourism development preference among residents in Danish-Osu, Ghan

Yankholmes, AKB., 2010, Heritage 2010 : heritage and sustainable development : proceedings of the 2nd International Conference on Heritage and Sustainable Development, Volume 1.. Amoeda, R., Lira, S. & Pinheiro, C. (eds.). Barcelos: Green Lines Institute for Sustainable Development

Research output: Chapter in Book/Report/Conference proceedingConference contributionScientificpeer-review