The decision to implement self-service technology and its impact om service performance and operating costs

A Kokkinou (Speaker)

Activity: Talk or presentationGuest lectures/talks/presentations (not at a conference)

Description

Presentation performed with: DA Cranage
Period10 Jun 2010
Held atGrand report presented at the Harrah Hospitality Research Summit, University of Nevada
Event typeOther
LocationLas Vegas, United States