Participative approaches for digital policy making.

Activity: Talk or presentationGuest lectures/talks/presentations (not at a conference)


The concept of digital tourism is aimed at improving travel efficiency, the quality of life of the inhabitants and the overall touristic experiences. The process of digital transformation also stands to impact the tourism industry by delivering technological interventions based on AI, IoT, VR to create responsive and adaptive environments and systems and to deliver services that can respond to customer requests personalizing services related to hotel and airline bookings, language interpretation, navigation within a given destination, and even baggage handling. This Webinar explored the impact of emerging technologies on tourism in cities, while also underscoring the key strategies required for cities to employ digital technologies for enhancing quality of services for tourists and reducing operating time and cost of tourism-related services.
Period27 Sept 2023
Event titleEpisode #31: Digital Tourism: Bridging the gap between communities and destinations!
Event typeOther
LocationGeneva, SwitzerlandShow on map


  • digital transformation
  • metaverse
  • policy making