Mystery visit traject cultural venues

Horsten, P. (Speaker)

Activity: Talk or presentationGuest lectures/talks/presentations (not at a conference)

Description

Together with: MJAM Rooijackers (NHTV), SPH de Wijs (NHTV)
Period15 Jun 2016
Event titleStudiedag: Gastvrijheid in cultuur
Event typeWorkshop
LocationBreda, Netherlands

Keywords

  • mystery visit
  • guest experience
  • touchpoint
  • hospitality
  • gastvrijheid
  • cultural venue